We want your cubing experience to be smooth, stress-free, and enjoyable—no matter where you’re ordering from! ✨
That’s why we’ve designed a simple and transparent Return & Refund Policy for our global customers.
✅ 30-Day Easy Returns
If your product arrives damaged, defective, or not as described, please contact us within 30 days of delivery.
To help us process your request quickly, we may ask for:
- Your order details
- Clear photos and/or a short unboxing video
✅ Hassle-Free Support
Once you share the required details, our team will review the request and guide you through the return process smoothly.
✅ Refund or Replacement
After verification, you may choose:
- A full refund, or
- A replacement product, depending on availability
✅ No Extra Charges (When It’s Our Fault)
If the issue is due to an incorrect item, damage during transit, or a product defect, we’ll cover the return shipping cost.
🚚 Non-Delivery Protection (90 Days)
If your order has not been delivered within 90 days from the order date, you are eligible for:
- A full refund, or
- A replacement shipment, based on your preference
⚡ Important Notes
- Products must be returned in their original condition, with all accessories and original packaging intact.
- Returns may not be accepted for items that are used, altered, or damaged due to customer handling.
- International shipping timelines may vary due to customs, regional courier delays, or public holidays.
At Mcubes, our goal is simple: happy cubers, zero worries 🧩
If you ever face an issue, our support team is available 24/7 to help resolve it quickly and fairly.
