100% Purchase Protection

Last updated: 24/03/2024

Disclaimer: In the event of any discrepancy or conflict, the English version will prevail over the translation.

We are committed to ensuring 100% Purchase Protection for customers by offering genuine products, secure payments, and easy returns for items shopped on themcubes.com

Genuine Products

Sellers are committed to selling only genuine products to customers on mcubes. All sellers listing their products on mcubes are required to enter an agreement to list and sell only genuine products.

Secure Payments and Safe Ordering

mcubes understands that you care about how information about you is used and shared. We appreciate your trust in us to do that carefully and sensibly. Your privacy is important to us, and we work to keep your information secure.

How Secure Is Information I share with mcubes?

Our secure-server software encrypts all your personal information including credit or debit card numbers, names, and addresses. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet.

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts your information, in addition to maintaining the security of your information as per the International Standard IS/ISO/IEC 27001 on “Information Technology-Security Techniques- Information Security Management System-Requirements”.

We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personally identifiable customer information. As per our security procedures, we may occasionally request proof of identity before we disclose personal information to you.

Easy Returns

Returns are easy with our online returns center. While most items can be returned for a refund or replacement within a 45-day return window, return policies may be different across product categories. Please check the Mcubes Returns Policies for details on the returns policies of specific product categories.