We want your cubing experience to be smooth, stress-free, and enjoyable—no matter where you’re ordering from! ✨
That’s why we’ve designed a simple and transparent Return & Refund Policy for our global customers.
✅ 30-Day Easy Returns
If your product arrives damaged, defective, or not as described, please contact us within 30 days of delivery.
To help us process your request quickly, we may ask for:
- Your order details
- Clear photos and/or a short unboxing video
✅ Hassle-Free Support
Once you share the required details, our team will review the request and guide you through the return process smoothly.
✅ Refund or Replacement
After verification, you may choose:
- A full refund, or
- A replacement product, depending on availability
✅ No Extra Charges (When It’s Our Fault)
If the issue is due to an incorrect item, damage during transit, or a product defect, we’ll cover the return shipping cost.
🚚 Non-Delivery Protection (90 Days)
If your order has not been delivered within 90 days from the order date, you are eligible for:
- A full refund, or
- A replacement shipment, based on your preference
⚡ Important Notes
- Products must be returned in their original condition, with all accessories and original packaging intact.
- Returns may not be accepted for items that are used, altered, or damaged due to customer handling.
- International shipping timelines may vary due to customs, regional courier delays, or public holidays.
At Mcubes, our goal is simple: happy cubers, zero worries 🧩
If you ever face an issue, our support team is available 24/7 to help resolve it quickly and fairly.
Description
Introduction to the GAN 12 UI Maglev 3×3
The GAN 12 UI Maglev 3×3 smart cube marks a significant milestone for GAN as it celebrates a decade of innovation in the realm of speedcubing. This model exemplifies the culmination of years of research and development, embodying cutting-edge technology that enhances the cubing experience. Its design is not only functional but also striking, featuring a transparent plastic shell that allows users to view the inner mechanisms, garnering both aesthetic appeal and a glimpse into its advanced engineering.
One of the standout elements of the GAN 12 UI Maglev 3×3 is its incorporation of the Maglev technology. This groundbreaking feature utilizes magnetic levitation to provide a smoother and faster turning experience, reducing friction and enhancing overall performance. Cubers will appreciate the cube’s lighter feel, which makes it quicker and more responsive to movements. Compared to previous models, such as the GAN 11, the improvements in speed and fluidity are immediately noticeable, making this cube a worthy addition to any collection.
The limited edition GAN 12 UI Maglev also includes specially designed stickers that contribute to its exclusive appeal. These stickers provide vibrant colors that not only enhance visibility during rapid rotations but also pay homage to the celebratory nature of the 10th anniversary. Furthermore, the accompanying cube bag adds layer of practicality, providing a convenient and stylish means to transport the cube, ensuring that enthusiasts can practice and showcase their skills wherever they go.
In essence, the GAN 12 UI Maglev 3×3 merges aesthetics with performance, representing a significant step forward in the evolution of smart cubes. Its thoughtful design choices and innovative features make it a standout model that captures the essence of GAN’s commitment to excellence in speed-cubing technology.
Unmatched Cubing Experience with Maglev Technology
The GAN 12 UI Maglev 3×3 cube introduces a revolutionary advancement in the cubing community through its innovative maglev tensioning system. This cutting-edge technology employs magnetic levitation to reduce friction between moving parts, leading to a significant enhancement in performance compared to traditional non-maglev models. Users have reported a remarkable increase in turn speed, allowing for smoother and faster solutions during both casual and competitive cubing situations.
One of the standout features of the maglev system is its exceptional corner-cutting ability. This capability allows cubers to execute sharp turns with minimal resistance, creating a more fluid-solving experience. As opposed to conventional cubes that can become misaligned during complex maneuvers, the GAN 12 UI Maglev maintains precise alignment, ensuring that each rotation is executed effortlessly. This aspect not only boosts the efficiency of solving but also increases the overall enjoyment for individuals at all skill levels.
User testimonials corroborate the enhanced performance of the GAN 12 UI Maglev. Many cubers have expressed their satisfaction with the way this technology accommodates their cubing styles. One user noted that “the maglev system has transformed my solving process, providing a smoother glide that feels almost effortless,” whereas another remarked, “I can corner cut more aggressively now, which has greatly improved my speed.” Such feedback underscores the advantage of the maglev technology in elevating the overall cubing experience.
Overall, the introduction of maglev tensioning in the GAN 12 UI not only sets it apart from non-maglev variants but also establishes a new benchmark for performance in speed cubes. This system stands as a testament to over a decade of innovation, offering users the unmatched control necessary to excel in their cubing pursuits.
Smart Features and Mobile App Integration
The GAN 12 UI Maglev 3×3 cube exemplifies a significant advancement in the world of speedcubing, particularly with its innovative smart features and seamless mobile app integration. One of the standout functionalities is its Bluetooth connectivity, which allows the cube to sync with the Cubestation mobile app. This integration offers an array of features that enhance the cubing experience significantly.
Through the Cubestation app, users gain access to global competition racing, allowing cubers to compete virtually against players from various parts of the world. This capability not only fosters a spirit of competition but also broadens the user’s experience beyond mere practice sessions. By enabling cubers to engage in timed races, the GAN 12 UI Maglev promotes a community of speedcubers who can share their progress and achievements.
Additionally, the built-in teaching system incorporated within the cube provides users with personalized improvement tips. This feature is particularly beneficial for beginners and intermediate cubers, as it delivers targeted guidance based on performance statistics gathered during practice sessions. By analyzing the data collected, the GAN 12 UI Maglev can suggest specific techniques or strategies to enhance the user’s solving skills, making it an invaluable tool for growth.
Moreover, the Cubestation app facilitates community interaction among users. By creating a platform for cubers to connect, share tips, and exchange experiences, it cultivates a supportive environment that encourages learning and improvement. This social aspect of the app enriches the overall experience, transforming solitary practice into a collaborative journey. The combination of Bluetooth connectivity and app functionality positions the GAN 12 UI Maglev as a forward-thinking cube that not only delivers superior performance but also emphasizes user engagement and learning.
Durability and Battery Life Considerations
The GAN 12 UI Maglev 3×3 showcases a remarkable blend of durability and advanced technology, making it a robust choice for both casual and competitive cubers. One of the primary aspects that contribute to its durability is the high-quality materials utilized in its construction. The cube is designed to withstand the rigors of frequent use, ensuring that it retains its performance over time. However, maintaining the cube’s integrity necessitates proper care. Regular cleaning, along with appropriate lubrication, can go a long way in preventing wear and tear, thus enhancing its longevity.
Another pivotal factor to consider is battery life. The GAN 12 UI is equipped with an impressive battery that offers up to 15 hours of continuous use. This extended battery life allows users to enjoy their cubing sessions without the hassle of frequent recharges. However, it is crucial to address the implications of operating the cube on a low battery. A depleted battery can affect the cube’s performance, resulting in slower response times and potentially diminished accuracy in speedcubing scenarios. Therefore, it is recommended to recharge the device when the battery level begins to drop, ensuring optimal functionality.
To maximize the battery life of the GAN 12 UI Maglev 3×3, users are encouraged to adopt several strategies. Firstly, storing the cube in a cool, dry place can prevent unnecessary battery drain. Additionally, utilizing the sleep mode when the cube is not in active use can conserve energy. Regularly updating firmware can also enhance performance and efficiency, contributing to improved battery longevity. By following these guidelines, users will not only prolong the life of their GAN 12 UI but also enhance their overall cubing experience.
Customer Support and Satisfaction Guarantees
When purchasing the GAN 12 UI Maglev 3×3, it is imperative for customers to be well-informed about the customer support policies that accompany this innovative product. The manufacturer aims to ensure a positive shopping experience, which begins with comprehensive shipping guarantees. Customers can expect timely dispatch and delivery of their orders, with tracking options provided to monitor the journey of their package. Shipping delays may occur occasionally, but the company commits to keeping customers updated throughout the process.
Protection against damage during transit is another critical aspect of customer satisfaction. The GAN team implements robust packaging measures designed to withstand the rigors of shipping to ensure that each GAN 12 UI Maglev arrives in pristine condition. In the unlikely event that a product is received damaged, customers are encouraged to reach out to customer support within a specified period to initiate a claim. The efficiency of the claim process reflects the company’s commitment to ensuring customer satisfaction.
Moreover, the refund policies for unsatisfactory deliveries are designed to instill confidence in buyers. If a customer finds the product not meeting their expectations or if there’s a defect, they should follow the outlined procedure to request a refund. This policy includes conditions under which returns are accepted, thus providing added reassurance for online shoppers.
For those seeking additional peace of mind, there are available insurance options at the point of purchase. These options can cover loss or damage and are especially pertinent for international buyers, including customers from India. It is recommended that international customers familiarize themselves with local regulations concerning returns and refunds to avoid potential complications. By prioritizing customer support and satisfaction guarantees, GAN ensures that the experience of purchasing the GAN 12 UI Maglev 3×3 is both secure and satisfactory.
Q1. How long will delivery take?
Most orders are delivered within 5–10 business days in in Europian unions, Asia, and 7-10 business days in other countries.
Q2. Do you sell original cubes?
✅ Yes, absolutely. We sell only 100% authentic, unused, sealed branded cubes, sourced directly from manufacturers and authorized distributors. No fakes. No Counterfeits. Ever.
Q3. What if I receive a defective or wrong item?
No worries — you’re fully covered.
Under our 30-day easy return policy after delivery, simply contact our support team with your order ID and proof of unboxing (photo & video), and we’ll arrange a replacement or refund.
Q4. Do you offer free shipping?
Yes! Free shipping is available on all orders above 70$ within worldwide.
Q5. Can I track my order?
Absolutely. Once your order is packed and dispatched, you’ll receive a tracking link via Email in 2-3 days.
Q6. Do cubes come pre-lubed or pre-set up?
Most cubes are factory-lubed for smooth turning right out of the box.
For the best performance, we recommend using cube lube (available in our store).
👉 At the moment, we do not offer pre-setup or tuning services.
All cubes are shipped brand new, unopened, and unused, so you get a fresh out-of-the-box experience every time.
Q7. Do you offer COD (Cash on Delivery)?
Yes, we offer COD only in India.
- 30% advance payment is required to confirm your order
- The remaining balance is payable at the time of delivery
- A 0.60$ COD fee is charged by courier partners
Q8. Can I cancel my order?
Orders can be cancelled before they are shipped.
Once shipped, cancellations are not possible. However, you may apply for a return if the product is unused.
(Return shipping charges may apply.)
⚠️ Important Note
All information above is subject to our official Shipping Policy. Delivery timelines, fees, and availability may change without prior notice. Please refer to our Shipping Policy page for the most up-to-date details.
⚡ Fast Dispatch
- Orders placed before 12:00 PM (IST) are shipped the same day.
- Orders placed after 12:00 PM are shipped within 24 hours of confirmation (excluding Sundays & public holidays).
🌐 Estimated Delivery Time (Global)
- Asia & Middle East: 4–9 business days
- Europe: 5–10 business days
- USA: 8–10 business days
- Canada: 7–10 business days
- Rest of the World: 7–12 business days
Delivery timelines may vary slightly based on courier availability and local conditions.
🔍 Real-Time Tracking
- A tracking link is shared as soon as your order is packed and dispatched. Tracking update can usually take 2-3 working days.
🚚 Free Shipping
- Free shipping on orders above 70$.
🛡️ Secure Packaging
- Every cube is carefully packed to prevent damage during transit.
⚠️ Note on Lubes
- Orders containing cube lubricants may take additional time to deliver, as liquid items are subject to air-shipping restrictions and may be routed via surface transport. As for now lubes are available only in certain countries.
Delivery times may vary due to customs clearance, local courier handling, or regional regulations.
💰 Customs & Duties
- Shipping prices include all applicable duties and taxes for most countries, wherever supported.
- No additional charges are collected by the delivery partner at the time of delivery.
- In countries where duties and taxes apply separately, any applicable charges will be clearly shown at checkout, where available.
📌 Important Disclaimer
All shipping timelines are estimated and may change due to courier delays, customs processing, weather conditions, or unforeseen circumstances. For the most accurate and up-to-date information, please refer to our official Shipping Policy page or contact our 24/7 support team.