We want your cubing experience to be smooth, stress-free, and enjoyable—no matter where you’re ordering from! ✨
That’s why we’ve designed a simple and transparent Return & Refund Policy for our global customers.
✅ 30-Day Easy Returns
If your product arrives damaged, defective, or not as described, please contact us within 30 days of delivery.
To help us process your request quickly, we may ask for:
- Your order details
- Clear photos and/or a short unboxing video
✅ Hassle-Free Support
Once you share the required details, our team will review the request and guide you through the return process smoothly.
✅ Refund or Replacement
After verification, you may choose:
- A full refund, or
- A replacement product, depending on availability
✅ No Extra Charges (When It’s Our Fault)
If the issue is due to an incorrect item, damage during transit, or a product defect, we’ll cover the return shipping cost.
🚚 Non-Delivery Protection (90 Days)
If your order has not been delivered within 90 days from the order date, you are eligible for:
- A full refund, or
- A replacement shipment, based on your preference
⚡ Important Notes
- Products must be returned in their original condition, with all accessories and original packaging intact.
- Returns may not be accepted for items that are used, altered, or damaged due to customer handling.
- International shipping timelines may vary due to customs, regional courier delays, or public holidays.
At Mcubes, our goal is simple: happy cubers, zero worries 🧩
If you ever face an issue, our support team is available 24/7 to help resolve it quickly and fairly.
Description
GAN 12 UI Free Play 3×3 Smart Cube – The Ultimate Fusion of Speed and Technology
The GAN 12 UI Free Play 3×3 cube is the latest cutting-edge smart cube from the world-renowned manufacturer, GAN. Known for revolutionizing the speed cube industry, GAN has outdone itself with this remarkable smart cube that combines the blazing speed and smooth performance of the GAN 12 M with innovative smart features. Whether you’re a seasoned cuber or a beginner looking to improve, the GAN 12 UI Free Play is the perfect companion for you.
This cube comes loaded with all the features that made the GAN 12 M a fan favorite, including the modern GAN tension system, adjustable magnets, corner/core magnetization, and a sleek UV coating for enhanced durability and aesthetics. But what sets the GAN 12 UI Free Play apart is its built-in smart cube technology that takes your solving experience to a whole new level.
The Smart Cube Experience
With the GAN 12 UI Free Play, you get everything you love about a traditional speed cube plus the exciting new world of smart cubing. You can now connect the cube to your phone via Bluetooth and use the free mobile application CubeStation. This app offers an array of features designed to improve your cubing skills and make solving more fun and interactive.
The CubeStation app allows you to race against friends or random cubers from around the world in real-time global online battles. Compete, track your progress, and climb the leaderboards while honing your skills. For beginners or those looking to improve their solving times, the app features a teaching system that walks you through your solves, provides personalized tips, and suggests areas for improvement. This dynamic system makes learning fun and ensures continuous growth, whether you’re learning your first solve or chasing sub-10-second times.
Additionally, the GAN 12 UI Free Play comes equipped with a 15-hour battery life, so you can cube all day without worrying about running out of power. A full day of intense practice, learning, and competing is right at your fingertips. Just be mindful to avoid using the cube on low battery, as prolonged usage under these conditions can damage the cube’s battery over time.
Exclusive GAN PowerPod Included
When you purchase the GAN 12 UI Free Play, you’re not only getting an exceptional smart cube—you’ll also receive the GAN PowerPod, an exclusive charging dock valued at $23.99, for just $15 extra! The PowerPod ensures your cube is always charged and ready for action, making it an essential accessory for any serious cuber.
What’s Included in the Box?
Every purchase of the GAN 12 UI Free Play includes everything you need to start cubing like a pro right out of the box. Here’s what’s inside:
- GAN 12 UI Free Play 3×3 Smart Cube
- User Manual to guide you through setup and smart features
- GAN Power Station for easy charging and long-lasting power
- USB Type-C Cable for fast and reliable charging
- Adjustment Tool for fine-tuning the cube’s tension and magnet strength to your preference
- Swappable Magnets to further customize the feel of your cube
- GAN Cube Bag for safely storing and transporting your cube
With these premium accessories, the GAN 12 UI Free Play delivers a complete smart cubing experience straight out of the box.
Technical Specifications
- Manufacturer: GAN
- Type: 3×3 Smart Cube
- Release Date: 2023-09-29
- Gross Weight: 340g
- Dimensions: 56.0mm x 56.0mm x 56.0mm
- Magnets: Magnetic with adjustable strength
- Cube Weight: 70.0g
The GAN 12 UI Free Play is a finely crafted cube built for durability, precision, and high performance. Every component is designed to enhance your solving experience, from the magnetic system that helps align the pieces for smoother turns, to the UV-coated surface that adds a layer of protection and a premium feel.
Shop Confidently with Our Delivery Guarantee
At Mcubes, we are committed to ensuring that your purchase reaches you in perfect condition. We have partnered with trusted global shipping carriers to ensure that your GAN 12 UI Free Play is delivered promptly and securely. In the unlikely event that your cube is damaged, lost, or delayed during shipping, our dedicated support team is ready to step in and resolve the issue as quickly as possible.
Our Commitment to Timely Delivery
Your satisfaction is our top priority. If your order arrives after the latest estimated delivery date, we will provide you with a 10% coupon credit as a gesture of appreciation for your patience. This credit can be applied to future purchases, ensuring that your experience with Mcubes remains smooth and enjoyable.
Protection Against Damage
If your cube arrives damaged, we offer a hassle-free refund or replacement process. Simply apply for a refund, and it will be processed swiftly and to your satisfaction. Your cube is important to us, and we want to ensure you’re completely happy with your purchase.
Lost Packages? No Worries
In the event that your package doesn’t have tracking updates for more than 60 days, you are eligible for a free reshipment or a full refund. We take the risk out of online shopping so that you can focus on enjoying your new cube. Even if your package arrives late, our team will make sure that you’re compensated for any inconvenience caused.
60-Day Undelivered Refund
Should your package not arrive within 60 days post-shipment, we offer a full refund or free reshipment. Some countries may experience extended delivery times due to customs clearance, but our team is always available to provide updates and assist with any issues that arise.
Insured Packages for Extra Security
For added peace of mind, you can opt for package insurance during checkout. This ensures that if your cube is lost in transit or if there are any discrepancies, you will receive a full refund from the insurance provider. Please note that additional fees may apply for insurance coverage.
Start Your Solving Journey Today!
Whether you’re aiming to dominate the global leaderboards or simply want to improve your solving skills, the GAN 12 UI Free Play is your gateway to the future of cubing. Packed with smart features, and customization options, and supported by a vibrant online community, this cube will take your solving experience to new heights.
Don’t miss out—get your GAN 12 UI Free Play today and embark on a journey of precision, strategy, and unmatched excitement.
Q1. How long will delivery take?
Most orders are delivered within 5–10 business days in in Europian unions, Asia, and 7-10 business days in other countries.
Q2. Do you sell original cubes?
✅ Yes, absolutely. We sell only 100% authentic, unused, sealed branded cubes, sourced directly from manufacturers and authorized distributors. No fakes. No Counterfeits. Ever.
Q3. What if I receive a defective or wrong item?
No worries — you’re fully covered.
Under our 30-day easy return policy after delivery, simply contact our support team with your order ID and proof of unboxing (photo & video), and we’ll arrange a replacement or refund.
Q4. Do you offer free shipping?
Yes! Free shipping is available on all orders above 70$ within worldwide.
Q5. Can I track my order?
Absolutely. Once your order is packed and dispatched, you’ll receive a tracking link via Email in 2-3 days.
Q6. Do cubes come pre-lubed or pre-set up?
Most cubes are factory-lubed for smooth turning right out of the box.
For the best performance, we recommend using cube lube (available in our store).
👉 At the moment, we do not offer pre-setup or tuning services.
All cubes are shipped brand new, unopened, and unused, so you get a fresh out-of-the-box experience every time.
Q7. Do you offer COD (Cash on Delivery)?
Yes, we offer COD only in India.
- 30% advance payment is required to confirm your order
- The remaining balance is payable at the time of delivery
- A 0.60$ COD fee is charged by courier partners
Q8. Can I cancel my order?
Orders can be cancelled before they are shipped.
Once shipped, cancellations are not possible. However, you may apply for a return if the product is unused.
(Return shipping charges may apply.)
⚠️ Important Note
All information above is subject to our official Shipping Policy. Delivery timelines, fees, and availability may change without prior notice. Please refer to our Shipping Policy page for the most up-to-date details.
⚡ Fast Dispatch
- Orders placed before 12:00 PM (IST) are shipped the same day.
- Orders placed after 12:00 PM are shipped within 24 hours of confirmation (excluding Sundays & public holidays).
🌐 Estimated Delivery Time (Global)
- Asia & Middle East: 4–9 business days
- Europe: 5–10 business days
- USA: 8–10 business days
- Canada: 7–10 business days
- Rest of the World: 7–12 business days
Delivery timelines may vary slightly based on courier availability and local conditions.
🔍 Real-Time Tracking
- A tracking link is shared as soon as your order is packed and dispatched. Tracking update can usually take 2-3 working days.
🚚 Free Shipping
- Free shipping on orders above 70$.
🛡️ Secure Packaging
- Every cube is carefully packed to prevent damage during transit.
⚠️ Note on Lubes
- Orders containing cube lubricants may take additional time to deliver, as liquid items are subject to air-shipping restrictions and may be routed via surface transport. As for now lubes are available only in certain countries.
Delivery times may vary due to customs clearance, local courier handling, or regional regulations.
💰 Customs & Duties
- Shipping prices include all applicable duties and taxes for most countries, wherever supported.
- No additional charges are collected by the delivery partner at the time of delivery.
- In countries where duties and taxes apply separately, any applicable charges will be clearly shown at checkout, where available.
📌 Important Disclaimer
All shipping timelines are estimated and may change due to courier delays, customs processing, weather conditions, or unforeseen circumstances. For the most accurate and up-to-date information, please refer to our official Shipping Policy page or contact our 24/7 support team.
